Accessibility
Arriving at Vienna Airport:
Arrival and Departure:
Assistance by specially trained personnel upon request to the airline; wheelchairs, sedan chairs, special vehicles for transport to and from the airplane. Further information on the website of Vienna International Airport.
By CAT (City Airport Train), (Vienna Card discount)
The CAT operates between the railway station "Bahnhof Wien Mitte" in the city center and the Vienna International Airport "Wien Schwechat" and is fully wheelchair-accessible. The CAT platforms at Wien-Mitte and at the airport are accessible via an elevator. There are no steps into the train and two wheelchair-spaces in every railway car. www.cityairporttrain.com
By S-Bahn:
Unfortunately, the S7 is only accessible with personnel assistance from the railway company ÖBB, which must be booked 24h in advance.
By special minibuses:
Transport by special minibuses is available for wheelchair users and their escorts. The following providers offer transport to the Vienna Airport:
Airport Driver, Tel. +43 1 22 8 22, www.airportdriver.at
ATS Airport Transfer Service, Tel. +43 1 7007-35 910, www.ats-vie.com
Airport Jet-Set Service, Tel. +43 1 7007-33140, www.airportservices-vie.com
C & K Airportservice, Tel. +43 1 44 4 44, www.ck-airportservice.at
EasyMotion Limousines, Tel. +43 1 795 1010, www.easymotion.at/limousines/
RCV Limousines, Tel. +43 1 7007-33340, www.rcv.at
Taxi Mann Mödling, Tel. +43 2236 30300, www.taximann-moedling.at
Hotels:
The requirements of guests with restricted mobility regarding accessible rooms vary from person to person. The online portal roomchooser helps with the search for suitable rooms in Vienna.
The guest selects a destination and specifies their personal "must haves" using a checklist, e.g. wheelchair accessible washbasin or wheelchair accessible shower enclosure. Only those hotels that meet the desired criteria are displayed.
Public Transport
Subway
Vienna's subway system is well-equipped for guests with disabilities and special needs. All subway stations and trains are 100 percent wheelchair-accessible. Almost all stations have "guiding strips" for the visually impaired, showing the way to stairs, escalators and elevators.
Tram and bus lines
"Low floor" vehicles operate on almost all streetcar and bus lines in Vienna to make it easier for people with restricted mobility to board. "Low floor" streetcars are now operating on more than every second streetcar group. Displays at the streetcar stations have a blinking wheelchair symbol showing how many minutes are left until a "low floor" streetcar will depart. Furthermore, Vienna's public transport system offers a dynamic information system about the departure times of "low floor" streetcars (see Vienna Public Transport). "Low floor" buses are in use on all bus routes. All buses are equipped with folding ramps for wheelchair users.
Tickets
A single ticket for the Wiener Linien costs €2.20. Single tickets are also available on trams and buses for €2.30. Companions of people with disabilities can use public transport for free. However, the disabled person's pass must show the endorsement "The passholder must be accompanied by a companion".
The accessibility pages of the Vienna public transport companies (www.wl-barrierefrei.at) provide tips for wheelchair passengers as well as for blind and visually impaired passengers, unfortunately, this page is only available in german.
Accessible Sightseeing
Baroque monuments such as Schönbrunn Palace and the Belvedere palaces can be enjoyed as tactile models, and various models at the Roman Museum bring the ancient military settlement of Vindobona to life. The Kunsthistorisches Museum also presents three Renaissance masterpieces as 3D reliefs. Deaf and hearing impaired visitors can find out more about the buildings and collections at numerous museums throughout the city.
There are Fiaker(horse-drawn carriages) rides available for wheelchair users and up to two escorts in special carriages (wheelchair width: up to 80 cm, max. 300 kg). Itinerary and time table according to prior arrangements. (Tel. +43 676 748 57 66, E-Mail: cristian.hudusan@chello.at)
The Vienna Tourist Board website has also been optimized for blind and visually impaired users as well as people with motor impairments. Sign-language videos in five languages (ÖGS, DGS, ASL, BSL and LSF) provide basic information on Vienna. A specially designed Braille map of the city, available at the Tourist Info at Albertinaplatz/Maysedergasse in the centre of Vienna, helps blind and visually impaired users to plan their itinerary.
For more general information on accessible sightseeing please visit the website of the Vienna Tourist Board.
Please click here for more information regarding specialized tour guides for visitors with disabilities and special needs.